ROYAL ENTERPRISES

Privacy Policy

ROYAL ENTERPRISES Privacy Policy

Effective Date:01/01/2024

Last Updated: 09/11/2024

ROYAL ENTERPRISES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when you interact with our company, whether through our website, in person, or through any of our services.

By using our website or engaging with our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you engage with our services:

  • Personal Identification Information: Name, address, email address, phone number.
  • Project Information: Project specifications, address of the construction site, project type (residential, commercial, etc.), timeline, budget, and any other details related to the construction project.
  • Billing and Payment Information: Billing address, payment details (e.g., credit card information, bank account information).
  • Communication Information: Email correspondences, phone call logs, and other forms of communication.
  • Website Usage Data: IP address, browser type, operating system, and other technical data collected when you visit our website.
  • Survey or Feedback Responses: Any information you provide when responding to surveys, feedback forms, or customer satisfaction surveys.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Services: To deliver the construction services you have requested, including providing quotes, managing projects, and completing contracts.
  • To Communicate: To respond to inquiries, provide customer support, and send important updates related to your project or services.
  • To Process Payments: To process payments for the services we provide and manage billing.
  • To Improve Our Services: To analyze and improve the quality of our services, website, and customer experience.
  • Marketing and Promotions: With your consent, we may send promotional materials, project updates, or news about our services. You can opt out of marketing communications at any time.
  • Legal and Compliance: To comply with applicable laws, regulations, and legal obligations, including keeping records for tax, financial, or regulatory purposes.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with subcontractors, suppliers, or other service providers that assist us in delivering our services, such as payment processors or IT service providers.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order, government inquiry).
  • Protection of Rights: We may share information to protect our rights, the safety of our employees, clients, or others, or to enforce our contracts.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption technologies, and restricted access to personal data. While we take reasonable precautions to protect your data, please be aware that no method of data transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect information about your interaction with our website. This helps us improve site performance and enhance user experience. You can control cookie settings through your browser settings, but note that disabling cookies may affect the functionality of our website.

For more information on how we use cookies, please refer to our [Cookie Policy] (if applicable).

6. Your Data Rights

Depending on your location and applicable law, you may have the following rights:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information we hold about you.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal and contractual obligations.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Restriction: In some cases, you may request that we limit the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

ROYAL ENTERPRISES
Akhandalamani Road, Nabakalebara Road Puri Odisha-752002
[7894423209]